GUARANTEE POLICY UFINIT
Ufinit Warranty & Replacement Policy
At Ufinit, we stand behind the quality and craftsmanship of our bats. Each bat is custom-made, and we take pride in delivering a product built for performance and durability. Please review our warranty and replacement policy carefully.
30-Day Limited Warranty
All Ufinit bats include a 30-day limited warranty, which begins on the day you receive your bat. This warranty covers manufacturer defects and breakage that occurs during normal, intended use.
Warranty Claims & Inspection Process
If your bat breaks within the 30-day warranty period, you must:
- Contact us at Help@Ufinit.com within the 30-day window
- Provide clear photos of:
The full bat
The area where the bat broke
Any additional angles we request for inspection
Once received, our team will inspect the images to determine eligibility.
Approval Criteria
A replacement will be approved only if the damage:
- Occurred during normal gameplay
- Shows no signs of excessive use
- Shows no intentional damage, abuse, or misuse
Examples of non-covered damage include, but are not limited to:
- Intentional damage or bat alterations
- Damage from hitting non-baseball objects
- Excessive wear beyond normal play
- Use in conditions or leagues not intended for wood bats
Ufinit reserves the right to deny any claim that shows signs of excessive force, misuse, or intentional damage.
Replacements Only β No Refunds
Ufinit does not offer monetary refunds on bats under any circumstances.
- Approved claims will receive a one-time replacement bat
- Replacements will match the original bat specifications
- Warranty replacements do not reset or extend the original 30-day warranty period
Custom Product Disclaimer
All Ufinit bats are custom-made, which means:
- All sales are final
- No refunds, returns, or exchanges are offered for buyerβs remorse, incorrect sizing, or preference changes
Contact Information
For warranty questions or to submit a claim, please contact:
π§ Help@Ufinit.com
Our team will respond as quickly as possible to assist you.
By purchasing a Ufinit bat, you acknowledge and agree to this warranty and replacement policy.
Refunds
We will notify you once weβve received and inspected your return, and let you know if the refund was approved or not. If approved, youβll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.